SHIPPING POLICY
Enjoy free express post on school ball orders and free standard post wedding orders over $50! Please note that shipping time frames are average estimates, and delays through Australia Post may occur. For metro areas, free typically takes 3-5 working days (eastern states 7-10 days while express shipping ranges from 1-3 days (eastern states 3-5 days) at a cost of $14.95-$19.. Remember to order with ample time to receive your items, as times can be affected by the order placement time and any potential delays.
* Seasonal delays may occur
* Australia Post terms and conditions apply
RETURN POLICY
Here’s a revised version based on your requirements: At Floret Designs, we kindly remind our customers that refunds or returns are not available for change of mind, so please choose your products carefully. Full payment is required to an order, and while we strive to provide accurate representations of our arrangements, lighting may slightly affect colour variations. In the rare of damaged items during postage, we will offer a replacement of the same or a similar product at our discretion, the damaged items are returned within 24 hours (or the next business day) at the customer's expense. Please ensure to place your orders within our suggested time frame to avoid any last-minute issues as refunds will not be granted for late orders.
PAYMENT METHOD
We accept online payments through AfterPay, Credit Card, and PayPal for your convenience. If you prefer a different payment, please feel free to reach out to us email at floretdesigns@gmail.com for assistance. Thank you for choosing us!